I knew it was the end of the game and that's what you have to do to win. You don't read more

I knew it was the end of the game and that's what you have to do to win. You don't stop playing until there are zeros on the clock. It was an effort play and I know that's a big thing around here.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time code) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

If you're going to trade a guy of that caliber, you're not going to get the same caliber of talent read more

If you're going to trade a guy of that caliber, you're not going to get the same caliber of talent in return.

(The impression is) that Dade County is like Alice in Wonderland where up is down, down is up. As soon read more

(The impression is) that Dade County is like Alice in Wonderland where up is down, down is up. As soon as you drift out of Dade County you find that the Alice in Wonderland world ends at the Dade-Broward line.

It was incredible how strong the results were. The only things they have on their minds are guns, bullets, death read more

It was incredible how strong the results were. The only things they have on their minds are guns, bullets, death and a fear of the US occupation.

Chaos often breeds life, when order breeds habit

Chaos often breeds life, when order breeds habit

The novelty is that we reveal a potential communication, involving the transmitter serotonin, between immune cells that is normally only read more

The novelty is that we reveal a potential communication, involving the transmitter serotonin, between immune cells that is normally only found between neurons.

There was a bit of a run over the last few minutes of trading. It was a market response to read more

There was a bit of a run over the last few minutes of trading. It was a market response to the announcement of the Russian rescheduling. There was a lot of confusion about those details.

An injury is much sooner forgotten than an insult. - Letter to his son, October 9, 1746.

An injury is much sooner forgotten than an insult. - Letter to his son, October 9, 1746.