It's not just one project; the technology will only give you 20% of the ROI. Process changes will give you read more

It's not just one project; the technology will only give you 20% of the ROI. Process changes will give you 50% of the ROI, and the last 30% of that ROI equation is the people -- that's your change-management piece.

She portrayed more knowledge and passion about drug control policy than I had ever imagined one person could know about read more

She portrayed more knowledge and passion about drug control policy than I had ever imagined one person could know about any subject.

Officially, we say we were rained out.

Officially, we say we were rained out.

Making bottles to meet Americans' demand for bottled water requires more than 1.5 million barrels of oil annually, enough to read more

Making bottles to meet Americans' demand for bottled water requires more than 1.5 million barrels of oil annually, enough to fuel some 100,000 U.S. cars for a year.

The universe is full of magical things patiently waiting for our wits to grow sharper.

The universe is full of magical things patiently waiting for our wits to grow sharper.

I think we're right where we need to be before league.

I think we're right where we need to be before league.

The greater your capacity to love, the greater your capacity to feel the pain.

The greater your capacity to love, the greater your capacity to feel the pain.

I would rather exercise than read a newspaper.

I would rather exercise than read a newspaper.

The Global Services division goes from strength to strength, providing BT with diversification away from pure telecoms services that remain read more

The Global Services division goes from strength to strength, providing BT with diversification away from pure telecoms services that remain under intense pricing pressure.