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Everything runs to excess; every good quality is noxious if unmixed.
Everything runs to excess; every good quality is noxious if unmixed.
Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
One of the qualities of liberty is that, as long as it is being striven after, it goes on expanding. read more
One of the qualities of liberty is that, as long as it is being striven after, it goes on expanding. Therefore, the man who stands in the midst of the struggle and says, "I have it," merely shows by doing so that he has just lost it.
The first duty of a leader is to make himself be loved without courting love. To be loved without 'playing read more
The first duty of a leader is to make himself be loved without courting love. To be loved without 'playing up' to anyone - even to himself.
Leadership has a harder job to do than just choose sides. It must bring sides together.
Leadership has a harder job to do than just choose sides. It must bring sides together.
The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field read more
The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor.
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper.
There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper.
Leadership and learning are indispensable to each other.
Leadership and learning are indispensable to each other.
