The toughest thing about the power of trust is that it's very difficult to
build and very easy to destroy. read more

The toughest thing about the power of trust is that it's very difficult to
build and very easy to destroy. The essence of trust building is to
emphasize the similarities between you and the customer.

You may have tangible wealth untold,
Caskets of jewels and coffers of gold.
Richer than I you could never be;
read more

You may have tangible wealth untold,
Caskets of jewels and coffers of gold.
Richer than I you could never be;
I know someone who told stories to me.

Whatever kind of word thou speakest, the like shalt thou bear.

Whatever kind of word thou speakest, the like shalt thou bear.

A musician must make music, an artist must paint, a poet must write, if
he is to be ultimately at read more

A musician must make music, an artist must paint, a poet must write, if
he is to be ultimately at peace with himself.

The hand is the cutting edge of the mind.

The hand is the cutting edge of the mind.

Once a job is fouled up, anything done to improve it makes it worse.

Once a job is fouled up, anything done to improve it makes it worse.

Only by acceptance of the past, can you alter it.

Only by acceptance of the past, can you alter it.

Quality isn't something that can be argued into an article or promised into it. It must be put there. If read more

Quality isn't something that can be argued into an article or promised into it. It must be put there. If it isn't put there, the finest sales talk in the world won't act as a substitute.

Your son at five is your master, at ten your slave, at
fifteen your double, and after that, your friend read more

Your son at five is your master, at ten your slave, at
fifteen your double, and after that, your friend or your foe depending on
his bringing up.