The truth is that economic competition is the very opposite of competition in the animal kingdom. It is not a read more

The truth is that economic competition is the very opposite of competition in the animal kingdom. It is not a competition in the grabbing off of scarce nature-given supplies, as it is in the animal kingdom. Rather, it is a competition in the positive creation of new and additional wealth.

...it is solely bigness in business which makes it possible to supply the masses with all those products the present-day read more

...it is solely bigness in business which makes it possible to supply the masses with all those products the present-day American common man does not want to do without. Luxury goods for the few can be produced in small shops. Luxury goods for the many require big business.

Make a customer, not a sale.

Make a customer, not a sale.

Nothing is so well calculated to produce a death-like torpor in the country as an extended system of taxation and read more

Nothing is so well calculated to produce a death-like torpor in the country as an extended system of taxation and a great national debt.

We don't want to push our ideas on to customers, we simply want to make what they want.

We don't want to push our ideas on to customers, we simply want to make what they want.

There is no expedient to which a man will not resort to avoid the real labor of thinking.

There is no expedient to which a man will not resort to avoid the real labor of thinking.

The boss must first distinguish between action information and status information. He must discipline himself not to act on problems read more

The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure.

Capital can do nothing without brains to direct it.

Capital can do nothing without brains to direct it.

In a trader-dominated society, the scribe is usually kept out of the management of affairs, but it given a more read more

In a trader-dominated society, the scribe is usually kept out of the management of affairs, but it given a more or less free hand in the cultural field. By frustrating the scribe's craving for commanding action, the trader draws upon himself the scribe's wrath and scorn.