The fortune which nobody sees makes a person happy and unenvied.

The fortune which nobody sees makes a person happy and unenvied.

I work in a strange business, and trust is a word that's not even in the vocabulary.

I work in a strange business, and trust is a word that's not even in the vocabulary.

A rich man is nothing but a poor man with money.

A rich man is nothing but a poor man with money.

When you hire people that are smarter than you are, you prove you are smarter than they are.

When you hire people that are smarter than you are, you prove you are smarter than they are.

I do not regard a broker as a member of the human race.

I do not regard a broker as a member of the human race.

It is your people who make the ultimate difference. You put the investment into training the people and then, when read more

It is your people who make the ultimate difference. You put the investment into training the people and then, when you get invited to the party with the big boys, that is a unique selling point.

It is surprising, in the welter of questions that one gets at (AGMs), how few actually relate to the performance read more

It is surprising, in the welter of questions that one gets at (AGMs), how few actually relate to the performance of the company, or the decisions taken by the board in particular areas.

Show me the business man or institution not guided by sentiment and service; by the idea that "he profits most read more

Show me the business man or institution not guided by sentiment and service; by the idea that "he profits most who serves best" and I will show you a man or an outfit that is dead or dying.

We are now in the third stage of the industrial revolution. The first involved machines which extended human muscle; the read more

We are now in the third stage of the industrial revolution. The first involved machines which extended human muscle; the second used machines to extend the human nervous system (radio, television, telephones); the third is now utilizing machines which extend the human mind-computers. About half of all service workers (43 percent of the labor force by 2000) will be involved in collecting, analyzing, synthesizing, structuring, storing, or retrieving information... By 1995, 80 percent of all management will be "knowledge workers.".