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The 1990s customer expects service to be characterized by fast and efficient computer-based systems.

The 1990s customer expects service to be characterized by fast and efficient computer-based systems.

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Capitalists are motivated not chiefly by the desire to consume wealth or indulge their appetites, but by the freedom and read more

Capitalists are motivated not chiefly by the desire to consume wealth or indulge their appetites, but by the freedom and power to consummate their entrepreneurial ideas.

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Money isn't everything… but it ranks right up there with oxygen.

Money isn't everything… but it ranks right up there with oxygen.

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More business is lost every year through neglect than through any other cause.

More business is lost every year through neglect than through any other cause.

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Everything starts with the customer.

Everything starts with the customer.

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Economics is a theoretical science and as such abstains from any judgement of value. It is not its task to read more

Economics is a theoretical science and as such abstains from any judgement of value. It is not its task to tell people what ends they should aim at. It is a science of the means to be applied for attainment of ends chosen, not, to be sure, a science of the choosing of ends. Ultimate decisions, the valuations and the choosing of ends, are beyond the scope of any science. Science never tells a man how he should act; it merely shows how a man must act if he wants to attain definite ends.

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Conducting your business in a socially responsible way is good business. It means that you can attract better employees and read more

Conducting your business in a socially responsible way is good business. It means that you can attract better employees and that customers will know what you stand for and like you for it.

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Do not fear mistakes. You will know failure. Continue to reach out.

Do not fear mistakes. You will know failure. Continue to reach out.

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The employer generally gets the employees he deserves.

The employer generally gets the employees he deserves.

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