The City's reluctance to take a stand on an issue like the British Gas pay row makes a mockery of read more

The City's reluctance to take a stand on an issue like the British Gas pay row makes a mockery of corporate governance and shareholders' ability to influence annual general meetings. Institutions should be obliged to make public how they vote at such events. They should be obliged to provide customers with a record of how they vote on every kind of issue.

It takes all the fun out of a bracelet if you have to buy it yourself.

It takes all the fun out of a bracelet if you have to buy it yourself.

Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and read more

Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back.

Ask five economists and you'll get five different answers (six if one went to Harvard).

Ask five economists and you'll get five different answers (six if one went to Harvard).

Location, location, location.

Location, location, location.

To live content with small means; to seek elegance rather than luxury, and refinement rather than fashion; to be worthy, read more

To live content with small means; to seek elegance rather than luxury, and refinement rather than fashion; to be worthy, not respectable, and wealthy, not rich; to study hard, think quietly, talk gently, act frankly; to listen to stars and birds, to babes and sages, with open heart; to bear all cheerfully, do all bravely, await occasions, hurry never. In a word, to let the spiritual, unbidden and unconscious, grow up through the common. This is to be my symphony.

The five essential entrepreneurial skills for success: Concentration, Discrimination, Organization, Innovation and Communication.

The five essential entrepreneurial skills for success: Concentration, Discrimination, Organization, Innovation and Communication.

I get so tired listening to one million dollars here, one million dollars there, it's so petty.

I get so tired listening to one million dollars here, one million dollars there, it's so petty.

Whenever you are asked if you can do a job, tell 'em, "Certainly, I can!" Then get busy and find read more

Whenever you are asked if you can do a job, tell 'em, "Certainly, I can!" Then get busy and find out how to do it.