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The 1990s customer expects service to be characterized by fast and efficient computer-based systems.
The 1990s customer expects service to be characterized by fast and efficient computer-based systems.
High premiums are being paid today not particularly for quality service or long-term building of a business but rather for read more
High premiums are being paid today not particularly for quality service or long-term building of a business but rather for making money quickly, getting rich, and getting out. And that's wrong.
We are all manufacturers. Making good, making trouble, or making excuses.
We are all manufacturers. Making good, making trouble, or making excuses.
Usually the greatest boasters are the smallest workers. The deep rivers pay a larger tribute to the sea than shallow read more
Usually the greatest boasters are the smallest workers. The deep rivers pay a larger tribute to the sea than shallow brooks, and yet empty themselves with less noise.
I get so tired listening to one million dollars here, one million dollars there, it's so petty.
I get so tired listening to one million dollars here, one million dollars there, it's so petty.
There is no expedient to which a man will not resort to avoid the real labor of thinking.
There is no expedient to which a man will not resort to avoid the real labor of thinking.
It is surprising, in the welter of questions that one gets at (AGMs), how few actually relate to the performance read more
It is surprising, in the welter of questions that one gets at (AGMs), how few actually relate to the performance of the company, or the decisions taken by the board in particular areas.
...the only means to well-being is to increase the quantity of products. This is what business aims at.
...the only means to well-being is to increase the quantity of products. This is what business aims at.
If you marry for money, you will surely earn it.
If you marry for money, you will surely earn it.
