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    Show me the business man or institution not guided by sentiment and service; by the idea that "he profits most who serves best" and I will show you a man or an outfit that is dead or dying.

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My riches consist not in the extent of my possessions, but in the fewness of my wants.

My riches consist not in the extent of my possessions, but in the fewness of my wants.

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I have probably purchased fifty 'hot tips' in my career, maybe even more. When I put them all together, I read more

I have probably purchased fifty 'hot tips' in my career, maybe even more. When I put them all together, I know I am a net loser.

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Profits are like breathing. You have to have them. But who would stay alive just to breathe?

Profits are like breathing. You have to have them. But who would stay alive just to breathe?

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To live content with small means; to seek elegance rather than luxury, and refinement rather than fashion; to be worthy, read more

To live content with small means; to seek elegance rather than luxury, and refinement rather than fashion; to be worthy, not respectable, and wealthy, not rich; to study hard, think quietly, talk gently, act frankly; to listen to stars and birds, to babes and sages, with open heart; to bear all cheerfully, do all bravely, await occasions, hurry never. In a word, to let the spiritual, unbidden and unconscious, grow up through the common. This is to be my symphony.

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Everything starts with the customer.

Everything starts with the customer.

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It's the economy, stupid.

It's the economy, stupid.

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The boss must first distinguish between action information and status information. He must discipline himself not to act on problems read more

The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure.

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Every day I get up and look through the Forbes list of the richest people in America. If I'm not read more

Every day I get up and look through the Forbes list of the richest people in America. If I'm not there, I go to work.

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The question is, then, do we try to make things easy on ourselves or do we try to make things read more

The question is, then, do we try to make things easy on ourselves or do we try to make things easy on our customers, whoever they may be?.

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