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    What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.

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  31  /  30  

Do not fear mistakes. You will know failure. Continue to reach out.

Do not fear mistakes. You will know failure. Continue to reach out.

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  17  /  36  

We are now in the third stage of the industrial revolution. The first involved machines which extended human muscle; the read more

We are now in the third stage of the industrial revolution. The first involved machines which extended human muscle; the second used machines to extend the human nervous system (radio, television, telephones); the third is now utilizing machines which extend the human mind-computers. About half of all service workers (43 percent of the labor force by 2000) will be involved in collecting, analyzing, synthesizing, structuring, storing, or retrieving information... By 1995, 80 percent of all management will be "knowledge workers.".

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  14  /  20  

He who lives by the crystal ball soon learns to eat ground glass.

He who lives by the crystal ball soon learns to eat ground glass.

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A man is a person that will pay two dollars for a one dollar item he wants. A woman will read more

A man is a person that will pay two dollars for a one dollar item he wants. A woman will pay one dollar for a two dollar item she doesn't want.

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There is no expedient to which a man will not resort to avoid the real labor of thinking.

There is no expedient to which a man will not resort to avoid the real labor of thinking.

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I work in a strange business, and trust is a word that's not even in the vocabulary.

I work in a strange business, and trust is a word that's not even in the vocabulary.

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In all recorded history there has not been one economist who has had to worry about where the next meal read more

In all recorded history there has not been one economist who has had to worry about where the next meal would come from.

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Frankly, I don't want to see a rapid upturn. I want it to hold until some of these idiotic competitors read more

Frankly, I don't want to see a rapid upturn. I want it to hold until some of these idiotic competitors go bust.

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Every day is a gift- even if it sucks.

Every day is a gift- even if it sucks.

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