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    Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back.

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Everything starts with the customer.

Everything starts with the customer.

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A gift blinds the wise and perverts the words of the righteous.

A gift blinds the wise and perverts the words of the righteous.

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I have probably purchased fifty 'hot tips' in my career, maybe even more. When I put them all together, I read more

I have probably purchased fifty 'hot tips' in my career, maybe even more. When I put them all together, I know I am a net loser.

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It is your mind that matters economically, as much or more than your mouth or hands. In the long run, read more

It is your mind that matters economically, as much or more than your mouth or hands. In the long run, the most important economic effect of population size and growth is the contribution of additional people to our stock of useful knowledge. And this contribution is large enough in the long run to overcome all the costs of population growth.

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Usually the greatest boasters are the smallest workers. The deep rivers pay a larger tribute to the sea than shallow read more

Usually the greatest boasters are the smallest workers. The deep rivers pay a larger tribute to the sea than shallow brooks, and yet empty themselves with less noise.

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The City's reluctance to take a stand on an issue like the British Gas pay row makes a mockery of read more

The City's reluctance to take a stand on an issue like the British Gas pay row makes a mockery of corporate governance and shareholders' ability to influence annual general meetings. Institutions should be obliged to make public how they vote at such events. They should be obliged to provide customers with a record of how they vote on every kind of issue.

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Commerce is the cure for the most destructive prejudices.

Commerce is the cure for the most destructive prejudices.

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No one has a greater asset for his business than a man's pride in his work.

No one has a greater asset for his business than a man's pride in his work.

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He that is rich is wise.

He that is rich is wise.

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