Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back.
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You don't want to get the same kind of advice from everyone on your board.
You don't want to get the same kind of advice from everyone on your board.
Don't try to buy at the bottom and sell at the top. It can't be done except by liars.
Don't try to buy at the bottom and sell at the top. It can't be done except by liars.
We live in a time of transition, an uneasy era which is likely to endure for the rest of this read more
We live in a time of transition, an uneasy era which is likely to endure for the rest of this century. During the period we may be tempted to abandon some of the time-honored principles and commitments which have been proven during the difficult times of past generations. We must never yield to this temptation. Our American values are not luxuries, but necessities - not the salt in our bread, but the bread itself.
in his farewell address.
Honor sinks where commerce long prevails.
Honor sinks where commerce long prevails.
I am indeed rich, since my income is superior to my expense, and my expense is equal to my wishes.
I am indeed rich, since my income is superior to my expense, and my expense is equal to my wishes.
Whoever claims that economic competition represents 'survival of the fittest' in the sense of the law of the jungle, provides read more
Whoever claims that economic competition represents 'survival of the fittest' in the sense of the law of the jungle, provides the clearest possible evidence of his lack of knowledge of economics.
We don't want to push our ideas on to customers, we simply want to make what they want.
We don't want to push our ideas on to customers, we simply want to make what they want.
Tax reform means, 'Don't tax you, don't tax me. Tax that fellow behind the tree.'.
Tax reform means, 'Don't tax you, don't tax me. Tax that fellow behind the tree.'.
The Trojans lost the war because they fell for a really dumb trick. hey, there's a gigantic wooden horse outside read more
The Trojans lost the war because they fell for a really dumb trick. hey, there's a gigantic wooden horse outside and all the Greeks have left. Let's bring it inside! Not a formula for long-term survival. Now if they had formed a task force to study the Trojan Horse and report back to a committee, everyone wouldn't have been massacred.. Who says middle management is useless?
