Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back.
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The Trojans lost the war because they fell for a really dumb trick. hey, there's a gigantic wooden horse outside read more
The Trojans lost the war because they fell for a really dumb trick. hey, there's a gigantic wooden horse outside and all the Greeks have left. Let's bring it inside! Not a formula for long-term survival. Now if they had formed a task force to study the Trojan Horse and report back to a committee, everyone wouldn't have been massacred.. Who says middle management is useless?
People don't have fortunes left them in that style nowadays; men have to work and women to marry for money. read more
People don't have fortunes left them in that style nowadays; men have to work and women to marry for money. It's a dreadfully unjust world.
You can't run a business without taking risks.
You can't run a business without taking risks.
The growing complexity of science, technology, and organization does not imply either a growing knowledge or a growing need for read more
The growing complexity of science, technology, and organization does not imply either a growing knowledge or a growing need for knowledge in the general population. On the contrary, the increasingly complex processes tend to lead to increasingly simple and easily understood products. The genius of mass production is precisely in its making more products more accessible, both economically and intellectually to more people.
A gift blinds the wise and perverts the words of the righteous.
A gift blinds the wise and perverts the words of the righteous.
Only positive consequences encourage good future performances.
Only positive consequences encourage good future performances.
All currency is neurotic currency.
All currency is neurotic currency.
...it is solely bigness in business which makes it possible to supply the masses with all those products the present-day read more
...it is solely bigness in business which makes it possible to supply the masses with all those products the present-day American common man does not want to do without. Luxury goods for the few can be produced in small shops. Luxury goods for the many require big business.
A compromise is the art of dividing a cake in such a way that everyone believes that he has got read more
A compromise is the art of dividing a cake in such a way that everyone believes that he has got the biggest piece.
