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    Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back.

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If you hire only those people you understand, the company will never get people better than you are. Always remember read more

If you hire only those people you understand, the company will never get people better than you are. Always remember that you often find outstanding people among those you don't particularly like.

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Based on first-hand evidence of your own senses - the improved health and later ages at which acquaintances die nowadays read more

Based on first-hand evidence of your own senses - the improved health and later ages at which acquaintances die nowadays as compared with the past; the material goods that we now possess; the speed at which information, entertainment, and we ourselves move freely throughout the world - it seems to me that a person must be literally deaf and blind not to perceive that humanity is in a much better state than ever before.

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Frankly, I don't want to see a rapid upturn. I want it to hold until some of these idiotic competitors read more

Frankly, I don't want to see a rapid upturn. I want it to hold until some of these idiotic competitors go bust.

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The promise of yesterday are the taxes of today.

The promise of yesterday are the taxes of today.

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If you're not serving the customer, you'd better be serving someone who is.

If you're not serving the customer, you'd better be serving someone who is.

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Honor sinks where commerce long prevails.

Honor sinks where commerce long prevails.

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Because bankers measure their self-worth in money, and pay themselves a lot of it, they think they're fine fellows and read more

Because bankers measure their self-worth in money, and pay themselves a lot of it, they think they're fine fellows and don't need to explain themselves.

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In a trader-dominated society, the scribe is usually kept out of the management of affairs, but it given a more read more

In a trader-dominated society, the scribe is usually kept out of the management of affairs, but it given a more or less free hand in the cultural field. By frustrating the scribe's craving for commanding action, the trader draws upon himself the scribe's wrath and scorn.

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The politicians don't just want your money. They want your soul. They want you to be worn down by taxes read more

The politicians don't just want your money. They want your soul. They want you to be worn down by taxes until you are dependent and helpless. When you subsidize poverty and failure, you get more of both.

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