Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back.
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When we are in competition with ourselves, and match our todays against our yesterdays, we derive encouragement from past misfortunes read more
When we are in competition with ourselves, and match our todays against our yesterdays, we derive encouragement from past misfortunes and blemishes. Moreover, the competition with ourselves leaves unimpaired our benevolence toward our fellow men.
One rose says more than the dozen.
One rose says more than the dozen.
Money doesn't talk, it swears.
Money doesn't talk, it swears.
In suggesting gifts: Money is appropriate, and one size fits all.
In suggesting gifts: Money is appropriate, and one size fits all.
We are now in the third stage of the industrial revolution. The first involved machines which extended human muscle; the read more
We are now in the third stage of the industrial revolution. The first involved machines which extended human muscle; the second used machines to extend the human nervous system (radio, television, telephones); the third is now utilizing machines which extend the human mind-computers. About half of all service workers (43 percent of the labor force by 2000) will be involved in collecting, analyzing, synthesizing, structuring, storing, or retrieving information... By 1995, 80 percent of all management will be "knowledge workers.".
As a manager the important thing is not what happens when you are there, but what happens when you are read more
As a manager the important thing is not what happens when you are there, but what happens when you are not there.
Make sure you want it enough.
Make sure you want it enough.
Every day I get up and look through the Forbes list of the richest people in America. If I'm not read more
Every day I get up and look through the Forbes list of the richest people in America. If I'm not there, I go to work.
Profits are like breathing. You have to have them. But who would stay alive just to breathe?
Profits are like breathing. You have to have them. But who would stay alive just to breathe?
