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    Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back.

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  26  /  14  

My father taught me to work; he did not teach me to love it.

My father taught me to work; he did not teach me to love it.

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Hire the best. Pay them fairly. Communicate frequently. Provide challenges and rewards. Believe in them. Get out of their way read more

Hire the best. Pay them fairly. Communicate frequently. Provide challenges and rewards. Believe in them. Get out of their way and they'll knock your socks off.

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If you hire only those people you understand, the company will never get people better than you are. Always remember read more

If you hire only those people you understand, the company will never get people better than you are. Always remember that you often find outstanding people among those you don't particularly like.

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Entrepreneurship is the last refuge of the trouble making individual.

Entrepreneurship is the last refuge of the trouble making individual.

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I don't want to do business with those who don't make a profit, because they can't give the best service.

I don't want to do business with those who don't make a profit, because they can't give the best service.

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Because bankers measure their self-worth in money, and pay themselves a lot of it, they think they're fine fellows and read more

Because bankers measure their self-worth in money, and pay themselves a lot of it, they think they're fine fellows and don't need to explain themselves.

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Prosperity is living easily and happily in the real world, whether you have money or not.

Prosperity is living easily and happily in the real world, whether you have money or not.

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It is time that financial types developed a greater tolerance for imprecision, because that’s the way the world is.

It is time that financial types developed a greater tolerance for imprecision, because that’s the way the world is.

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...the only means to well-being is to increase the quantity of products. This is what business aims at.

...the only means to well-being is to increase the quantity of products. This is what business aims at.

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