If you have to forecast, forecast often.

If you have to forecast, forecast often.

Managing directors are not paid to be busy, they are paid to think.

Managing directors are not paid to be busy, they are paid to think.

There's no reason to be the richest man in the cemetery. You can't do any business from there.

There's no reason to be the richest man in the cemetery. You can't do any business from there.

The five steps in teaching an employee new skills are preparation, explanation, showing, observation and supervision.

The five steps in teaching an employee new skills are preparation, explanation, showing, observation and supervision.

If your outgo exceeds your income, then your upkeep will be your downfall.

If your outgo exceeds your income, then your upkeep will be your downfall.

Money may kindle, but it cannot by itself, and for very long, burn.

Money may kindle, but it cannot by itself, and for very long, burn.

The rich adopt novelties and become accustomed to their use. This sets a fashion which others imitate. Once the richer read more

The rich adopt novelties and become accustomed to their use. This sets a fashion which others imitate. Once the richer classes have adopted a certain way of living, producers have an incentive to improve the methods of manufacture so that soon it is possible for the poorer classes to follow suit. Thus luxury furthers progress. Innovation "is the whim of an elite before it becomes a need of the public. The luxury today is the necessity of tomorrow." Luxury is the roadmaker of progress: it develops latent needs and makes people discontented. In so far as they think consistently, moralists who condemn luxury must recommend the comparatively desireless existence of the wild life roaming in the woods as the ultimate ideal of civilized life.

We don't want to push our ideas on to customers, we simply want to make what they want.

We don't want to push our ideas on to customers, we simply want to make what they want.

Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and read more

Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back.