If you love your customer to death, you can't go wrong.

If you love your customer to death, you can't go wrong.

The 1980s are to debt what the 1960s were to sex. The 1960s left a hangover. So will the 1980s.

The 1980s are to debt what the 1960s were to sex. The 1960s left a hangover. So will the 1980s.

Value is not intrinsic; it is not in things. It is within us; it is the way in which man read more

Value is not intrinsic; it is not in things. It is within us; it is the way in which man reacts to the conditions of his environment.

We live in a time of transition, an uneasy era which is likely to endure for the rest of this read more

We live in a time of transition, an uneasy era which is likely to endure for the rest of this century. During the period we may be tempted to abandon some of the time-honored principles and commitments which have been proven during the difficult times of past generations. We must never yield to this temptation. Our American values are not luxuries, but necessities - not the salt in our bread, but the bread itself.
in his farewell address.

Most people...find a disorientating mismatch between the long-term nature of their liabilities and the increasingly short-term nature of their assets.

Most people...find a disorientating mismatch between the long-term nature of their liabilities and the increasingly short-term nature of their assets.

It is time that financial types developed a greater tolerance for imprecision, because that’s the way the world is.

It is time that financial types developed a greater tolerance for imprecision, because that’s the way the world is.

The boss must first distinguish between action information and status information. He must discipline himself not to act on problems read more

The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure.

I am indeed rich, since my income is superior to my expense, and my expense is equal to my wishes.

I am indeed rich, since my income is superior to my expense, and my expense is equal to my wishes.

Whoever originated the cliche that money is the root of all evil knew hardly anything about the nature of evil read more

Whoever originated the cliche that money is the root of all evil knew hardly anything about the nature of evil and very little about human beings.