Maxioms by Peter F. Drucker
Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
Management is doing things right; leadership is doing the right things.
Management is doing things right; leadership is doing the right things.
Leadership is not magnetic personality-that can just as well be a glib tongue. It is not "making friends and influencing read more
Leadership is not magnetic personality-that can just as well be a glib tongue. It is not "making friends and influencing people"-that is flattery. Leadership is lifting a person's vision to higher sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations. -Peter F. Drucker.
Commitment in the face of conflict produces character.
Commitment in the face of conflict produces character.
There is nothing so useless as doing efficiently that which should not be done at all.
There is nothing so useless as doing efficiently that which should not be done at all.
