Maxioms by Peter F. Drucker
Whenever you see a successful business, someone once made a courageous decision
Whenever you see a successful business, someone once made a courageous decision
Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
It pays to plan ahead. It wasn't raining when Noah built the ark.
It pays to plan ahead. It wasn't raining when Noah built the ark.
There is nothing so useless as doing efficiently that which should not be done at all.
There is nothing so useless as doing efficiently that which should not be done at all.
Efficiency is doing things right; effectiveness is doing the right things.
Efficiency is doing things right; effectiveness is doing the right things.
