Ethnic origin and religious beliefs are not so important criteria for the future premier.

Ethnic origin and religious beliefs are not so important criteria for the future premier.

This was West's first tournament of the year and the team did very well. I was extremely impressed with our read more

This was West's first tournament of the year and the team did very well. I was extremely impressed with our doubles performances. We came away with a first place, second place, and first place consolation in the doubles side of the draw.

That was funny, ... I started laughing immediately. It's always been fun coming to BU and playing here. So, to read more

That was funny, ... I started laughing immediately. It's always been fun coming to BU and playing here. So, to do it now and have those fans behind me one more time, it was pretty fun.

Treat a horse like a woman and a woman like a horse. And they'll both win for you.

Treat a horse like a woman and a woman like a horse. And they'll both win for you.

I think he did a super job. He left the program in much better shape than when he took over.

I think he did a super job. He left the program in much better shape than when he took over.

With the exception a few individuals, most of the defendants prefer to remain silent when asked to enter plea of read more

With the exception a few individuals, most of the defendants prefer to remain silent when asked to enter plea of guilty or not guilty.

A lot of places call for money, but I wanted to do more,

A lot of places call for money, but I wanted to do more,

Christina never called me names, which was very sweet. She said I was the only person there to support her, read more

Christina never called me names, which was very sweet. She said I was the only person there to support her, so she didn't want to alienate me.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.