Going out and doing focus groups to find out that your customer wants blue buttons on the screen instead of read more

Going out and doing focus groups to find out that your customer wants blue buttons on the screen instead of red buttons is useful. But it's much more useful to have your customers creating those buttons beside you.

UPS now flies to more points in China than any other U.S. airline, freight or passenger. These new flights are read more

UPS now flies to more points in China than any other U.S. airline, freight or passenger. These new flights are part of our strategy to expand our service options, stay ahead of customer needs and solidify our position as the leader in the world's fastest growing market.

Even the best of friends cannot attend each other's funeral.

Even the best of friends cannot attend each other's funeral.

Community service is a big part of scouting and this is a good project.

Community service is a big part of scouting and this is a good project.

My security team monitors just about everything.

My security team monitors just about everything.

I like letting people in on the process. When we did a speed-dating scene, we hired all these hilarious women read more

I like letting people in on the process. When we did a speed-dating scene, we hired all these hilarious women ... and let them go off on Steve. ... If something's funny, I hate for it to just sit in a basement.

Forrester's company is getting business through Norcross's bank, so he's locked into the whole pay-to-play politics of this state.

Forrester's company is getting business through Norcross's bank, so he's locked into the whole pay-to-play politics of this state.

We did several tests to determine how strong the solution needed to be to kill the bacteria.

We did several tests to determine how strong the solution needed to be to kill the bacteria.

I would prefer a total stock market fund if it's going to be their only investment, but if it's the read more

I would prefer a total stock market fund if it's going to be their only investment, but if it's the first of many funds I'd go with the S&P 500 Index Fund.