She's like my baby. If I leave her alone for a few hours, she gets angry.

She's like my baby. If I leave her alone for a few hours, she gets angry.

If small businesses want to buy the high-cost option and they can afford it, great. If they don't, why can read more

If small businesses want to buy the high-cost option and they can afford it, great. If they don't, why can you not offer them lower-cost options?

The town was given a pretty clear message that it needed a new site.

The town was given a pretty clear message that it needed a new site.

While UGA and Georgia State want to do this, Georgia Tech does not.

While UGA and Georgia State want to do this, Georgia Tech does not.

I think one wants lots of different lives.

I think one wants lots of different lives.

The Florida Republican Party spends its money on campaigns and getting new local candidates elected, ... We don't lobby the read more

The Florida Republican Party spends its money on campaigns and getting new local candidates elected, ... We don't lobby the Legislature.

a classical guerrilla-type campaign.

a classical guerrilla-type campaign.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

That does not make us, or our clients, very happy.

That does not make us, or our clients, very happy.