For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time code) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

It's an incredible serve, ... The trajectory is the main issue because you're lunging but then it's up. You're sort read more

It's an incredible serve, ... The trajectory is the main issue because you're lunging but then it's up. You're sort of diving, but then you can't reach it, even if you dive perfectly on cue.

It is now more significant in the air business which requires us to lease planes for a short period of read more

It is now more significant in the air business which requires us to lease planes for a short period of time to meet a significant spike in our air business.

When suffering knocks at your door and you say there is no seat for him, he tells you not to read more

When suffering knocks at your door and you say there is no seat for him, he tells you not to worry because he has brought his own stool.

What we're hoping for is to come up with a generalized plan of how people want to see the town read more

What we're hoping for is to come up with a generalized plan of how people want to see the town develop.

I think it's unlikely that you'll get a bear market because the fundamentals are too good. On the other hand, read more

I think it's unlikely that you'll get a bear market because the fundamentals are too good. On the other hand, you're not going to make new highs in the market as long as we have uncertainty in terms of interest rates,

When you have nothing to say, say nothing.

When you have nothing to say, say nothing.

But most of the Gentiles were ignorant.

But most of the Gentiles were ignorant.

I was happy with our decision-making down the stretch. That's probably the best we've done with that this year. We read more

I was happy with our decision-making down the stretch. That's probably the best we've done with that this year. We had seen Central come back before, but we managed the game well in the second half.