My biggest concern is coming out of my home every day and thinking there are thousands of dead bodies. It's read more

My biggest concern is coming out of my home every day and thinking there are thousands of dead bodies. It's like a bad video game.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time code) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

This has certainly been an exceptional year. The index surged to record highs that no one had expected. High oil read more

This has certainly been an exceptional year. The index surged to record highs that no one had expected. High oil prices played a pivotal role in the market's magnificent run, as they did in stock markets in neighboring oil-rich Gulf States.

(The Badgers) were throwing up a lot of contested shots, and we were getting rebounds and pushing it down. We read more

(The Badgers) were throwing up a lot of contested shots, and we were getting rebounds and pushing it down. We played our game. We put them in a situation where they were on their heels and had to run with us. We were coming down, getting good looks, open opportunities, and we were knocking them down.

You never lose by loving. You always lose by holding back.

You never lose by loving. You always lose by holding back.

In a purely technical sense, each species of higher organism is richer in information than a Caravaggio painting, Bach fugue, read more

In a purely technical sense, each species of higher organism is richer in information than a Caravaggio painting, Bach fugue, or any other great work of art.

One doctor described it as 18th-century medicine.

One doctor described it as 18th-century medicine.

You are as amazing as you let yourself be.Let me repeat that.Youareasamazingasyouletyourselfbe.

You are as amazing as you let yourself be.Let me repeat that.Youareasamazingasyouletyourselfbe.

I think Aaron got a little frustrated with Bullard keying on him and then picked up some early fouls. But read more

I think Aaron got a little frustrated with Bullard keying on him and then picked up some early fouls. But there are going to be times when teams take away what you want to do and you still have to find a way to win.