Intentionally, we over-react to customers. That's why we've been so successful. If a customer tells us something, we not only read more

Intentionally, we over-react to customers. That's why we've been so successful. If a customer tells us something, we not only react to it, but over-react to it. In this case, over-reacting was wrong.

So you've got your face coming forward and his head coming back and they meet. ... It's like slamming your read more

So you've got your face coming forward and his head coming back and they meet. ... It's like slamming your face into a concrete block, if the concrete block was doing 40 miles an hour back at you.

No poor bastard ever won a war by dying for his country. He won it by making other bastards die read more

No poor bastard ever won a war by dying for his country. He won it by making other bastards die for their country.

Most turkeys taste better the day after; my mother's tasted better the day before.

Most turkeys taste better the day after; my mother's tasted better the day before.

The difference between style and fashion is quality.

The difference between style and fashion is quality.

By liberty I mean the assurance that every man shall be protected in doing what he believes is his duty read more

By liberty I mean the assurance that every man shall be protected in doing what he believes is his duty against the influence of authority and majorities, custom and opinion.

We must overact our part in some measure, in order to produce any effect at all.

We must overact our part in some measure, in order to produce any effect at all.

Used throughout a room, orange can become surprisingly neutral, and yet it can be bright and mood-enhancing.

Used throughout a room, orange can become surprisingly neutral, and yet it can be bright and mood-enhancing.

The tone of the market was already negative, and that was reinforced today by the news from Brazil.

The tone of the market was already negative, and that was reinforced today by the news from Brazil.