When you get the card, it's a shock. People at age 50 don't feel ready to begin a new stage read more

When you get the card, it's a shock. People at age 50 don't feel ready to begin a new stage of life.

We are very much focused ... on what more we can do.

We are very much focused ... on what more we can do.

The safety pin thing goes all the way back to Harry. It's part of the image thing. The safety pin read more

The safety pin thing goes all the way back to Harry. It's part of the image thing. The safety pin helps our associates stay looking tidy.

It wasn't him; it must have been some forces behind

It wasn't him; it must have been some forces behind

Wretched excess is an unfortunate human trait that turns a perfectly good idea such as Christmas into a frenzy of read more

Wretched excess is an unfortunate human trait that turns a perfectly good idea such as Christmas into a frenzy of last-minute shopping-or attaches the name of St. Patrick to the day of the year that bartenders fear most.

I guess we took the illustrations to influential people so they could help. Is it so tough giving an apology?

I guess we took the illustrations to influential people so they could help. Is it so tough giving an apology?

The No. 1 risk factor is year-round playing of a sport, ... It starts with minor injuries, and by the read more

The No. 1 risk factor is year-round playing of a sport, ... It starts with minor injuries, and by the time they are in high school, it turns up as a serious injury.

With our business solution in place we are far ahead of any alliance competitor.

With our business solution in place we are far ahead of any alliance competitor.

I... was not too happy to suddenly take on this public role thrust upon me. They just assumed I was read more

I... was not too happy to suddenly take on this public role thrust upon me. They just assumed I was the Joan of Arc of the women's movement. And I wasn't at all. It put a lot of unnecessary pressure on me.