It's not just one project; the technology will only give you 20% of the ROI. Process changes will give you read more

It's not just one project; the technology will only give you 20% of the ROI. Process changes will give you 50% of the ROI, and the last 30% of that ROI equation is the people -- that's your change-management piece.

Are we going to build a house without doors and windows, or are we going to put doors and windows read more

Are we going to build a house without doors and windows, or are we going to put doors and windows in the dang thing so it can be used?

Both countries are convinced they're going to meet their future financing needs on the domestic markets.

Both countries are convinced they're going to meet their future financing needs on the domestic markets.

Well, Chicago's a great town; what can I say? It has a lot of diversity. You can find so many read more

Well, Chicago's a great town; what can I say? It has a lot of diversity. You can find so many different kinds of people there. It breeds a certain self-confidence and a willingness to work hard for what you want. I don't know, maybe they put something in the water -- the river is green.

I have nothing particular to say about why we didn't prosecute. What I remember is the police report said there read more

I have nothing particular to say about why we didn't prosecute. What I remember is the police report said there was a problem in determining how much money was missing.

The success of competing formats depends on the availability of content. If the content from Hollywood studios is only available read more

The success of competing formats depends on the availability of content. If the content from Hollywood studios is only available in one of the blue laser formats, then I don't see the other technologies being successful.

It's been a great ride, and it's time to move on to other things, but not without mixed feelings.

It's been a great ride, and it's time to move on to other things, but not without mixed feelings.

Climbing K2 or floating the Grand Canyon in an inner tube. There are some things one would rather have done read more

Climbing K2 or floating the Grand Canyon in an inner tube. There are some things one would rather have done than do.

We see it as granting access that could provide least-developed countries with the incentive to make improvements in quality and read more

We see it as granting access that could provide least-developed countries with the incentive to make improvements in quality and marketing.