That's totally it, ... Some people say, 'Whoa! That was great! Thanks a lot.' Then they go over and sit read more

That's totally it, ... Some people say, 'Whoa! That was great! Thanks a lot.' Then they go over and sit down right over there. Then there's people like myself who think that it's the greatest thing ever. And you can't get enough of it.

Organizations would do well to build decision trees and develop workflow processes to handle probable escalations or situations likely to read more

Organizations would do well to build decision trees and develop workflow processes to handle probable escalations or situations likely to occur based on previous customer interactions.

In the key persons 25-54 demographic, all three stations are tied in a statistical dead heat.

In the key persons 25-54 demographic, all three stations are tied in a statistical dead heat.

This is not a new network. It's a merged network.

This is not a new network. It's a merged network.

He told me he wasn't getting into the middle of this.

He told me he wasn't getting into the middle of this.

I'm good at reading people.

I'm good at reading people.

This has been the first real test since FEMA (U.S. Federal Emergency Management Agency) was put under Homeland Security and read more

This has been the first real test since FEMA (U.S. Federal Emergency Management Agency) was put under Homeland Security and obviously it didn't work and I think they will want to reexamine how they respond to disasters.

There's no containment on it.

There's no containment on it.

It's on the horizon. We can do the job as long as the funding stays consistent.

It's on the horizon. We can do the job as long as the funding stays consistent.