When you're trying to recreate habitat, you do it in hopes the amphibians can use it, and you have to read more

When you're trying to recreate habitat, you do it in hopes the amphibians can use it, and you have to manage it in hopes you keep the bullfrog from being successful.

The outstanding issue is who will pay for the cost overruns. You don't know what you will hit when you read more

The outstanding issue is who will pay for the cost overruns. You don't know what you will hit when you start to tunnel. There are a lot of unknowns.

I've known for a very long time that I was being downloaded more than Cindy Margolis. I got fed up, read more

I've known for a very long time that I was being downloaded more than Cindy Margolis. I got fed up, and I finally had time to pursue it.

They have to be unselfish. That's one concept I want them to get, but it can be a hard concept read more

They have to be unselfish. That's one concept I want them to get, but it can be a hard concept for young players to grasp.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

If you put a dog on a chain, it's going to get aggressive.

If you put a dog on a chain, it's going to get aggressive.

Last year it moved late, so people sat in base camp all May just waiting for an opportunity to go.

Last year it moved late, so people sat in base camp all May just waiting for an opportunity to go.

This backlog affects not just the ability to identify and convict the guilty, but it also affects our ability to read more

This backlog affects not just the ability to identify and convict the guilty, but it also affects our ability to identify the innocent.

The major components of inflation for us are energy costs and housing costs and medical costs, and I don't see read more

The major components of inflation for us are energy costs and housing costs and medical costs, and I don't see any major break in any of these. I wouldn't be surprised to see still 3.5 percent to 4 percent CPI for us for this year.