I just think that we're capable of so much more; we don't utilize all our capacity like we should.

I just think that we're capable of so much more; we don't utilize all our capacity like we should.

The hustle and bustle of Charlottesville has been great to me.

The hustle and bustle of Charlottesville has been great to me.

Matt Dillon was the kind of guy who's low-key but stands for what is right. And he goes about seeing read more

Matt Dillon was the kind of guy who's low-key but stands for what is right. And he goes about seeing that things turn out that way -- with, of course, a lot of people suffering along the way.

It is not a solution people are wanting to buy into. The main objection is to using public funds for read more

It is not a solution people are wanting to buy into. The main objection is to using public funds for private institutions.

So long as a person is capable of self-renewal they are a living being.

So long as a person is capable of self-renewal they are a living being.

No one has anything to cash out. I think this year people are going to be feeling pretty poor.

No one has anything to cash out. I think this year people are going to be feeling pretty poor.

Chad brings the bulk of the ideas to the table, and we all polish and rework the ideas he comes read more

Chad brings the bulk of the ideas to the table, and we all polish and rework the ideas he comes up with. He's such an accomplished songwriter. He wrote a song for ('American Idol' runner-up) Bo Bice, Enrique Iglesias - he's got that ear to be a musical chameleon and get into the zone of an artist. And he can't help but write a song you can hum along to. And that voice, you know it when you hear it.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

Presevo is about 90 percent ethnic Albanian -- it is a very tense place, I have been there myself -- read more

Presevo is about 90 percent ethnic Albanian -- it is a very tense place, I have been there myself -- it lies in a strategic valley,