During the quarter, we maintained our focus on managing costs, increasing revenue in our growth businesses, and improving customer satisfaction,

During the quarter, we maintained our focus on managing costs, increasing revenue in our growth businesses, and improving customer satisfaction,

It's the media that won't move on, ... You just want to say, 'Come on, people! Turn a page!'

It's the media that won't move on, ... You just want to say, 'Come on, people! Turn a page!'

Nobody expects it to take real long, but it takes a while to build a program anywhere. In addition, we read more

Nobody expects it to take real long, but it takes a while to build a program anywhere. In addition, we expanded this league. The good news is we're getting better. The bad news is, so is everybody else in this league. We've lost an awful lot of close games, but we're very, very close.

They're seeing that as a way to reduce their costs in some places. Some might think employers are taking a read more

They're seeing that as a way to reduce their costs in some places. Some might think employers are taking a Scrooge mentality, but they're putting it into a different form.

The old highway is just too dangerous. Thieves are smart, and we're like sitting ducks there if we're behind a read more

The old highway is just too dangerous. Thieves are smart, and we're like sitting ducks there if we're behind a truck and forced to stop.

Never bolt your door with a boiled carrot.

Never bolt your door with a boiled carrot.

The water is just too bad. The salvage company hired by the insurance is going to take over now.

The water is just too bad. The salvage company hired by the insurance is going to take over now.

Reagan is more powerful today than when he was president.

Reagan is more powerful today than when he was president.

It was the same game plan for us, and with Tiffany being out we all knew without even having to read more

It was the same game plan for us, and with Tiffany being out we all knew without even having to say anything that we all needed to step up. I think the main thing was that we got too caught up in their game, and we couldn't get back into our game plan.