We have achieved our leadership position in the teleservices industry by committing to continual development and improvement of our service read more

We have achieved our leadership position in the teleservices industry by committing to continual development and improvement of our service offerings, as well as the quality of our call center agents. This recognition is a well-earned compliment to our knowledgeable and helpful customer care agents.

I would have to say all he needs is a little bit to go his way. If a little bit read more

I would have to say all he needs is a little bit to go his way. If a little bit goes his way, I think it can happen for him this year.

We didn't want 5 a.m. wakeup calls with a front loader moving in front of someone's driveway.

We didn't want 5 a.m. wakeup calls with a front loader moving in front of someone's driveway.

We were hearing what some of their CD's, what they were saying on some of their CD's and frankly it read more

We were hearing what some of their CD's, what they were saying on some of their CD's and frankly it got the ire up a little bit of some of the local police agencies. And that really helped to motivate everyone in terms of getting going on this investigation.

We knew what we had to do.

We knew what we had to do.

Officials offered to take four percentage points off that,

Officials offered to take four percentage points off that,

I think he's the best country songwriter there ever was. My mom and dad played his music all the time read more

I think he's the best country songwriter there ever was. My mom and dad played his music all the time when I was growing up.

A lot of times, people think that this is New York, and you're never going to find an honest person read more

A lot of times, people think that this is New York, and you're never going to find an honest person who's going to turn something in. But people are honest. They really are.

Sacrifices by our employees, strong revenue performance and the benefit of our fuel hedging program enabled us to be one read more

Sacrifices by our employees, strong revenue performance and the benefit of our fuel hedging program enabled us to be one of only a couple of major airlines that posted a significant adjusted profit for 2005.