It's a workable document from which good things can flow.

It's a workable document from which good things can flow.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

Acting gave me the opportunity to do outrageous things. It allowed me to be sad, happy, angry and lustful even read more

Acting gave me the opportunity to do outrageous things. It allowed me to be sad, happy, angry and lustful even if it was just vicariously.

There's a need for accepting responsibility - for a person's life and making choices that are not just ones for read more

There's a need for accepting responsibility - for a person's life and making choices that are not just ones for immediate short-term comfort. You need to make an investment, and the investment is in health and education.

I think there are perhaps four playwrights of the 20th century that we could not have done without: Chekhov, Pirandello, read more

I think there are perhaps four playwrights of the 20th century that we could not have done without: Chekhov, Pirandello, Brecht and Beckett. If you've got those four, you've got the century covered.

You definitely have to respect this place, as we learned in the past with my father and my grandfather both read more

You definitely have to respect this place, as we learned in the past with my father and my grandfather both had a lot of unfortunate luck here.

Coventry is a tremendous test for our squad. They have a great history in this game, a great coach in read more

Coventry is a tremendous test for our squad. They have a great history in this game, a great coach in Mick Adams, and I look forward to hosting them in July.

It is part of our compliance with the Press Law, which bans all obscene publications. It is also part of read more

It is part of our compliance with the Press Law, which bans all obscene publications. It is also part of our agreement with our owners, the U.S. Playboy magazine.

The career of a writer is comparable to that of a woman of easy virtue. You write first for pleasure, read more

The career of a writer is comparable to that of a woman of easy virtue. You write first for pleasure, later for the pleasure of others and finally for money.