It takes as much courage to have tried and failed as it does to have tried
and succeeded.

It takes as much courage to have tried and failed as it does to have tried
and succeeded.

The toughest thing about the power of trust is that it's very difficult to
build and very easy to destroy. read more

The toughest thing about the power of trust is that it's very difficult to
build and very easy to destroy. The essence of trust building is to
emphasize the similarities between you and the customer.

The only tyrant I will accept in this world is the "still small
voice" within me.

The only tyrant I will accept in this world is the "still small
voice" within me.

It's not my job to motivate players. They bring extraordinary
motivation to our program. It's my job not to de-motivate read more

It's not my job to motivate players. They bring extraordinary
motivation to our program. It's my job not to de-motivate them.

I am more and more convinced that our happiness or our unhappiness depends
far more on the way we meet read more

I am more and more convinced that our happiness or our unhappiness depends
far more on the way we meet the events of life than on the nature of those
events themselvers.

Ability is what you're capable of doing. Motivation determines what you
do. Attitude determines how well you do it.

Ability is what you're capable of doing. Motivation determines what you
do. Attitude determines how well you do it.

Doing easily what others find difficult is talent; doing what is
impossible with talent is genius.

Doing easily what others find difficult is talent; doing what is
impossible with talent is genius.

You can't choose up sides on a round world.

You can't choose up sides on a round world.

Most managers were trained to be the thing they most
despise, bureaucrats.

Most managers were trained to be the thing they most
despise, bureaucrats.