What you are will show in what you do.

What you are will show in what you do.

It's in your moments of decision that your destiny is shaped.

It's in your moments of decision that your destiny is shaped.

Consumers are statistics. Customers are people.

Consumers are statistics. Customers are people.

Real excellence and humility are not incompatible one with the other, on the contrary they are twin sisters. - Letters read more

Real excellence and humility are not incompatible one with the other, on the contrary they are twin sisters. - Letters to Young Men.

Intimate or drastic elements in the work of others are untouchable and should not be commented upon even in their read more

Intimate or drastic elements in the work of others are untouchable and should not be commented upon even in their absence. Private conflicts, quarrels, sentiments, animosities are unavoidable in any human group. It is our duty towards creation to keep these in check in so far as they might deform and wreck the work process.

First, all relationships are with yourself-and sometimes they involve
other people. Second, the most important relationship in your life-the one
read more

First, all relationships are with yourself-and sometimes they involve
other people. Second, the most important relationship in your life-the one
you have, like it or not, until the day you die-is with yourself.

Defeat is not the worst of failures. Not to have tried is the true failure.

Defeat is not the worst of failures. Not to have tried is the true failure.

Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live read more

Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.

We make a vessel from a lump of clay; It is the space inside the vessel that makes it useful. read more

We make a vessel from a lump of clay; It is the space inside the vessel that makes it useful. ... Thus, while the tangible has advantages, It is the intangible that makes it useful.