You can't always wait for the guys at the top. Every manager at every level in the organization has an read more

You can't always wait for the guys at the top. Every manager at every level in the organization has an opportunity, big or small, to do something. Every manager's got some sphere of autonomy. Don't pass the buck up the line.

For a long time it has seemed to me that life was about to begin; Real
life. But there was read more

For a long time it has seemed to me that life was about to begin; Real
life. But there was always some obstacle in the way, something to be got
through first, some unfinished business, time still to be served, a debt
to be paid. Then life would begin. At last it dawned on me that these
obstacles were my life.

Elijah went before the people and said, How long will you waver between two opinions? If the Lord is God, read more

Elijah went before the people and said, How long will you waver between two opinions? If the Lord is God, follow him; but if Baal is God, follow him. But the people said nothing. [1 Kings 18:21].

The toughest thing about the power of trust is that it's very difficult to
build and very easy to destroy. read more

The toughest thing about the power of trust is that it's very difficult to
build and very easy to destroy. The essence of trust building is to
emphasize the similarities between you and the customer.

Watch what you choose to do. For instance, someone might want you to smoke. Never forget that I told you read more

Watch what you choose to do. For instance, someone might want you to smoke. Never forget that I told you -- don't do it. Say no. That can of beer that somebody wants you to try, don't do it. Don't you ever do it. That drug that someone might want you to use, don't touch it. Stay away from it. It can destroy you.

Every individual has a place to fill in the world, and is important, in some respect, whether he chooses to read more

Every individual has a place to fill in the world, and is important, in some respect, whether he chooses to be so or not.

Leaders create an environment which everyone has the opportunity to do work which matches his potential capability and for which read more

Leaders create an environment which everyone has the opportunity to do work which matches his potential capability and for which an equitable differential reward is provided.

Good character is more to be praised than outstanding talent. Most talents
are, to some extent, a gift. Good character, read more

Good character is more to be praised than outstanding talent. Most talents
are, to some extent, a gift. Good character, by contrast, is not given to
us. We have to build it piece by piece-by thought, choice, courage and
determination.

Give the world the best that you have, and the best will come back to you.

Give the world the best that you have, and the best will come back to you.