Everything starts with the customer.

Everything starts with the customer.

Goodwill is the one and only asset that competition cannot undersell or destroy.

Goodwill is the one and only asset that competition cannot undersell or destroy.

The financial climate is the worst it's been in 25 years.

The financial climate is the worst it's been in 25 years.

Frankly, I don't want to see a rapid upturn. I want it to hold until some of these idiotic competitors read more

Frankly, I don't want to see a rapid upturn. I want it to hold until some of these idiotic competitors go bust.

Emotions are your worst enemy in the stock market.

Emotions are your worst enemy in the stock market.

It's not the bulls and bears you need to avoid -- it's the bum steers.

It's not the bulls and bears you need to avoid -- it's the bum steers.

There's no reason to be the richest man in the cemetery. You can't do any business from there.

There's no reason to be the richest man in the cemetery. You can't do any business from there.

If you love your customer to death, you can't go wrong.

If you love your customer to death, you can't go wrong.

The increase in the world's population represents our victory against death...

The increase in the world's population represents our victory against death...