Leslie Ament

Organizations have spent millions capturing, analyzing and applying customer intelligence with the goal of growing revenues by increasing focus on read more

Organizations have spent millions capturing, analyzing and applying customer intelligence with the goal of growing revenues by increasing focus on customer-centric strategy and execution. We believe forward thinking organizations will continue to invest in select technology enablers, process development, performance measurement capabilities and services that empower them to apply customer intelligence towards better decision-making in support of more profitable growth.

Organizations are pressured to grow revenues, reduce costs, and provide higher levels of customer service in a global marketplace where read more

Organizations are pressured to grow revenues, reduce costs, and provide higher levels of customer service in a global marketplace where purchasers have more choices and less time than ever before. Selectively investing in high-value customers empowers organizations to boost revenues, reduce operational costs, and to increase customer retention/acquisition rates.

Whether [CDC is] acquiring the right companies or not, the strategy makes sense.

Whether [CDC is] acquiring the right companies or not, the strategy makes sense.