John Arnold

Cisco has been slow to adopt SIP. It has become clear to them, though, that SIP is becoming standard in read more

Cisco has been slow to adopt SIP. It has become clear to them, though, that SIP is becoming standard in the industry. If Cisco wants to go after the small end of this market, in particular, it realizes it has to move forward with this.

It was the perfect opportunity.

It was the perfect opportunity.

I can't characterize the recess, but a recess in collective bargaining is not rare and is often called for various read more

I can't characterize the recess, but a recess in collective bargaining is not rare and is often called for various reasons.

We handle about 5,000 cases a year, and the average is about 50 percent. That's up from 2003, when health read more

We handle about 5,000 cases a year, and the average is about 50 percent. That's up from 2003, when health care was the main issue in about 45 or 46 percent of our cases.