Jay Allen

There have been talks for 12 years.

There have been talks for 12 years.

The company has grown to appreciate including our board just how important the external and internal reputation of Wal-Mart is.

The company has grown to appreciate including our board just how important the external and internal reputation of Wal-Mart is.

I have a respect for the people [American Indians], but I have a right to do what I'm doing.

I have a respect for the people [American Indians], but I have a right to do what I'm doing.

When I got in here, there was a lot that needed to be done.

When I got in here, there was a lot that needed to be done.

Intentionally, we over-react to customers. That's why we've been so successful. If a customer tells us something, we not only read more

Intentionally, we over-react to customers. That's why we've been so successful. If a customer tells us something, we not only react to it, but over-react to it. In this case, over-reacting was wrong.