Diane Archer

[Yet many people have found the book difficult to understand.] We're hearing from a lot of people who can't get read more

[Yet many people have found the book difficult to understand.] We're hearing from a lot of people who can't get through the handbook, ... They say they can't find out what they need to know. It's a little dense.

We hear every kind of story.

We hear every kind of story.

[Some callers] aren't paying their electric (bill) in order to get their medicine, ... aren't getting their medicine in order read more

[Some callers] aren't paying their electric (bill) in order to get their medicine, ... aren't getting their medicine in order to pay their electric.

The first thing people need to know is that they do not have to make any changes if they are read more

The first thing people need to know is that they do not have to make any changes if they are happy with their health care plan today.

The biggest problem for most people is affording the health care they need, even with Medicare. People are telling us read more

The biggest problem for most people is affording the health care they need, even with Medicare. People are telling us they can't afford to get the care they need, because Medicare supplemental policies are too expensive, medications are too expensive, and they are having trouble with special needs if they are in HMOs.